Items will be packaged within two business days of payment receipt. Shipping carriers used are specified in the auction. We have the right to choose different carriers if free shipping is provided. Please allow seven business days after receiving notice that item has been shipped. Specials requests must be requested before purchase.
Unless otherwise noted in the listing, the Buyer is responsible for all shipping costs including returns. Please note for domestic shipments (within US) we ship FedEx ground only, but you can use UPS ground shipping rates (calculated automatically by eBay) to estimate the shipping charges. Actual FedEx ground rates may be cheaper then UPS depending on the destination, so for heavy packages you can always contact us to get the exact shipping rate.
We do not ship to PO Boxes- please provide us with a physical address prior to completing the transaction.
We only ship to PAYPAL CONFIRMED ADDRESS unless buyer contacts us directly and provides the alternative address. We do not offer local pick-up.
All buyers MUST include their phone number in their shipping details.
Combined shipping discount is available – Please review the listing for complete details. Combine Shipping: When ordering more than one item, USA Metaltronix offers 50% off the shipping cost of additional items. Full shipping will be paid for the item with the highest shipping cost. When accepting the USA Metaltronix combined shipping discount, the buyer acknowledges that USA Metaltronix may choose a shipper and/or service that may be different than that specified in the individual listings.
Please allow 2-3 business days to process international shipments.
All international sales shipped to a destination outside the US are non-refundable. All international sales are final. NOTE: Certain countries prevent the use and ownership of some devices. You are solely responsible for finding out whether this product is legal to import and/or use in your country. We will send you the products you order and cannot accept any liability for customs issues or any implications of your ownership or usage of any product(s) you purchase from us.
Import duties and brokerage fees are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
Please check with your local customs office to determine what these additional costs will be prior to bidding/buying, we are not able to estimate/quote these charges. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up.
We do not mark merchandise values below value or mark items as “gifts”— US, Canadian, and International government regulations prohibit such behavior.
All International shipments are shipped by USPS Priority Mail International. USPS Express Mail International may be available to certain shipping locations, additional shipping fees apply.
You will be contacted if the item you purchased has export restrictions and requires additional documentation to ship. You are responsible to completely fill out the documentation and return it before your shipment will be considered. Incomplete forms or forms returned with information where a determination or how the product is going to be used, or the final destination of the item cannot be determined, the sales order will be cancelled, and any payments will be refunded.
There are weight and size limitations on international shipments. For items over 60 LBS the buyer will have to arrange for shipping on their shippers account. Buyer is responsible for all custom duties/taxes/fees where applicable. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding or buying. We do not mark merchandise values below value or mark items as “gifts” – US and International government regulations prohibit such behavior.